Reporting of tracked indicators

2023 was the third year of our 5-year reporting cycle for the period 2021-2025. In total, 56 KPIs have been disclosed this year, with the intention to increase this over the course of the coming reporting cycles.

In 2023 we continued improving our reporting methodology across all categories relevant to our company footprint, in particular all 30 manufacturing sites.

The following reporting is based on full calendar year data, providing a basis for more reliable absolute figures.

Bühler’s focus on employee occupational health and safety

In 2023, the success curve we have established in recent years in reducing occupational accidents remained at the same level. The establishment of the 10 Lifesaving Rules and the Factory Safety Standards have clearly contributed to our journey to “Zero harm”. However, the fact that our progress in reducing occupational accidents has stagnated in 2023 demonstrates to us that we need to put renewed emphasis on safety awareness and safety culture. Bühler's entire management team is committed to this goal and has taken up this challenge. Furthermore, a maturity assessment was carried out with Environment, Health, and Safety (EHS) leaders across the Group in 2023 and revealed, among other issues, the need for a global harmonization of health and safety including standards, processes, rules, and management systems. The results were analyzed and, on this basis, the future EHS strategy of the Group will be defined.  

Bühler’s commitment to compliance

Bühler’s commitment to remain compliant and address issues which could compromise its business practices and those of its stakeholders has always been a top priority. Moving into the new reporting period, this continues to be the case, with further steps taken to build strong governance and awareness of the conduct of actions. This is reflected in the tracked indicators.

The drive for stronger social responsibility is reflected in the high percentage (> 98%) of our global employees who have completed the required compliance training. This was achieved through a coordinated program across all functions and businesses in the regions. Further actions to stabilize and increase the completion rate have been implemented such as an automated de-activation process of the Windows account for employees who do not complete the mandatory e-learnings within the given timeframe. A similar process is in preparation for external users.

More information about Bühler’s commitment to compliance can be found in the Governance section.

Measuring and managing Bühler’s impact on nature

Understanding and reducing the environmental impact of our own operations and business is integral to our work on sustainability at Bühler. 

With regard to the emissions resulting from the Group’s energy consumption, we have committed to a 60% reduction of greenhouse gas emissions in Scopes 1 and 2 by 2030. This is in comparison to a baseline year 2019. To reach this target, our priority is currently on reducing energy consumption in our manufacturing processes and buildings. Therefore, we also measure energy consumption relative to various indicators such as manufacturing hours. Following this, we investigate alternative, greener sources of energy, and after evaluating these options, we look at procurement of green electricity through certificates.

Looking at our wider impact on the environment, we also work to reduce water consumption and waste production. We are also working to introduce metrics to measure and improve biodiversity at our sites.

In purchased goods and services, we continue to measure our emissions and work to introduce a hybrid measurement system combining primary data from suppliers and global averages. In logistics, we also continue to improve our quantification methodology, and in 2023 gained external verification of our reporting from Systain.  

By far the largest potential climate impact that Bühler can have is in enabling emissions reductions for sold goods in customer operations and increasing the efficiency of its installed base. Bühler focuses on implementing innovative solutions and services for energy efficiency, higher yield, and waste reduction through circularity. This is why Bühler has set goals to have solutions ready to multiply by 2025 that reduce energy, waste, and water by 50% in the value chains of our customers (the 50/50/50 goal). Find more information on how we plan to achieve this in Our Solutions and Services for Impact section.  

Bühler is committed to protecting and restoring biodiversity and is collaborating with Prof. Tom Crowther (ETH Zurich) and Restor to set up a science-informed program to identify suitable projects, which we can work with directly, that protect and restore nature. In 2023 we have identified a number of initial projects and continue to learn more about our potential contribution. We expect to be able to report more in 2024.

Partnering to accelerate impact

In the new reporting period, Bühler benefited from existing partnerships and created new partnerships to gain access to the skills and capabilities to deliver our targets for business growth and sustainability impact hand in hand. Partnerships are counted that have contracts in place, require resource allocation, both financial and human, from both parties and result in an acceleration of impact. Partnerships are reported in more detail in the section Partnerships with Purpose.

Engaged employees and an inclusive culture of high performance

In the new reporting period, Bühler laid continued focus on the reporting of the social KPIs to reflect our values of Trust, Ownership, and Passion (TOP) and our efforts to build a people-centric culture that puts the full person, their health and wellbeing, in the center and builds the basis for their safety and high performance at work. This includes the focus on fostering a fair and equal workplace for all through the Bühler Diversity, Equity & Inclusion program. With programs such as Allyship for Leaders, the Beyond Bias workshop series, and the Women in STEM initiative and Employee Resource Groups, we aim to nurture an inclusive diverse work culture for all employees, partners, and customers. Learning and development remains core and receives continued focus at Bühler. Bühler executes on its lifelong learning commitment through apprenticeship programs, leadership development programs at all levels, and technical training offerings for employees at all stages of their career through a global network of Application & Training Centers and training schools complemented by learning and development modules on our global B-Learning portal. Training is available for employees, customers, and partners. 

The Bühler Destination 25 strategy includes the defined targets for HR, and these are reflected in the tracked KPIs.

This year, Bühler reported a defined set of HR KPIs as “where we stand” and will further elaborate on refining these KPIs as “where we want to be”, with the setting of annual targets, actions to reach them, and support for the business with data which helps to drive profitability. The focus this year was to continue to improve data quality and establish key dashboards to provide leaders with direct access to the KPIs. 

Bühler continues to track its efforts through a set of standard HR KPIs to facilitate business strategy execution and help leaders make informed decisions and take corrective actions to drive performance and profitability.

More information on how Bühler fosters a TOP culture of inclusive diversity, health, safety, and wellbeing, as well as lifelong learning and actions towards it can be found in Our People.

Commitment to transparency

Recognizing the importance of best industry practices and the need to undergo Corporate Social Responsibility (CSR) rating exercises, Bühler has continued to undergo certification by recognized industry bodies such as EcoVadis, CDP (Carbon Disclosure Project) and the Drive Sustainability Program, as well as undergoing several on-site assessment programs, such as ISO 9001; ISO 14001; ISO 45001; SEDEX (Supplier Ethical Data Exchange) / SMETA (SEDEX Members Ethical Trade Audit) 4-pillar.

More detail on the work done to drive transparency can be found under certificates.

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