A Bühler é sua parceira de soluções em qualquer lugar, a qualquer hora. O Remote Care proporciona a possibilidade de atendê-lo em momentos de avarias sem precedentes, aumentando o tempo de atividade e garantindo a operação 24 horas por dia, 7 dias por semana. Nesse mundo em que tudo muda rapidamente, estamos aqui para lhe dar suporte remoto 24 horas por dia e atender às suas necessidades de negócios sem ter que viajar até o seu local. Junto com o suporte contínuo de alta qualidade, fazemos parcerias para economizar tempo de viagem, custos e emissões de CO2. Temos 500 engenheiros de suporte remoto em todo o mundo, todos altamente treinados, sendo que cada um deles passa por 15 dias de treinamento a cada ano.
Our production schedule is time based and tough. With Buhler's Remote care, the delays are reduced to a minimum. The operators can work more efficient now.
William VELTHUIZEN,
CHIEF PRODUCTION, HOLLAND MALT
Today`s cancer diagnostics and COVID19 tests are made through optical filters. Delta, a key supplier based in Denmark is a pioneer in the optical filter industry since the 1970s. Quality being the highest priority, especially in the medical field, Delta relies on Bühler as their trusted partner to keep their machines running 24/7. With preventive maintenance, downtime is kept to a minimum and planned thoroughly beforehand and Delta profits from having the right consumables on site at the right time. When spare parts are needed, they easily find and order them through the customer portal myBühler. Augmented reality glasses provide Delta with fast remote support close to them whenever they need support or an expert opinion.
Les Moulins de la Concorde is the only flour milling company in Mauritius and provides flour to 1.2 million people. Throughout the 30 years of partnership with Bühler, many projects have been realized: Automation upgrades and connecting their plants to the Bühler Insights platform, as well as regular trainings of staff and management have helped increase reliability, availability and uptime. A transparent overview from yield management system all the way through to overall equipment effectiveness helps secure uninterrupted production.
+55 41 3317-5100
Av. Juscelino Kubitschek de Oliveira 1105
Curitiba
81280-140
Brazil
