Our service teams help customers transform the way they feed and move the world. From planning and engineering to maintenance and optimisation, we deliver innovative solutions that drive real change. Join us in reshaping industries and turning today’s challenges into sustainable business – built on trust, reliability, and shared success.
With over 2,000 employees worldwide, this team supports customers across their entire equipment lifecycle. From maintenance and process improvements to retrofits and remote diagnostics, we deliver tailored, digitally enabled solutions that maximize performance and customer satisfaction. Whether you specialize, manage projects or lead service strategy, you’ll find opportunities to contribute where it counts.
Our field teams troubleshoot and maintain complex systems – mechanical, electrical, and automation. Working on-site or remotely, you’ll help customers run efficiently, reduce downtime, and keep their plants performing at their best throughout the lifecycle.
From repairs and modernisation to IoT onboarding and 24/7 remote support, our engineers combine technical depth with practical delivery. We optimise processes, lead digital transformation, and ensure peak performance throughout the equipment lifecycle.
Our service agreements team ensures long-term customer value. You’ll manage the full cycle – from enquiry and quotation to delivery – with a focus on safety, quality, and efficiency. The work blends technical insight with commercial ownership.
These roles combine strategic sales understanding with deep operational expertise. You’ll manage sourcing, logistics, and inventory, ensuring the right part reaches the right place at the right time. Working closely with field service teams, you'll help keep customer equipment running reliably – wherever they are in the world.
Explore roles across Customer Service and shape your future with us.
Hear career stories and follow the latest news from our global service community.
The beauty of service is that on a daily basis, I am given the chance to interact and help solve customer problems.
Wangui Kinyori,
Kenya, Field Service Engineer
Working directly with customers makes us reliable and committed to helping them make the best decisions. Being part of CS is incredibly rewarding, as it fosters a sense of love, dedication, and excellence through the unity of people.
Paulo Anjos,
Brazil, Sales Engineer Customer Service
I love the feeling of being our customers' guardian angel, listening to their challenges and finding solutions to help them overcome them.
Yvonne Bonnin-Degner,
France, Area Sales & Service Manager
From engineering excellence to operational support, Bühler’s Customer Service teams deliver what matters – the innovations that help our customers succeed across the full lifecycle.
